IT Partner stands for a customer friendly implementation route. The following rules & keywords are very
important within our ‘down to earth’ implementation approach.
· Introduction to the customer and the users
· Introduction to the business from the business side instead of the IT side
· Selecting Super users (trainers)
· Train the Trainer
· GLS Certification project
· Customer care
The implementation Plan:
· Launch of the project
· Customization study
· Functional specifications preparations and submission
· Functional specification approval
· Customization
· Unit testing and integrated testing
· Implementation
· Interfacing
· Acceptance testing
· Training
· Go live
· Warranty support
IT Partner provided the necessary end-user training and detailed training for the super-users, including
documentation at the end of each relevant stage, such as functional specifications, test plans and users manuals.